Privacy Policy


WHO WE ARE

Alex Poole Weddings
Website: [www.alexpooleweddings.co.uk]

At Alex Poole Weddings, we collect information when you shop with us online. We understand that privacy is important to you, and we aim to send only relevant content that matches your interests. This information allows us to deliver an exceptional experience while helping us resolve any order issues efficiently.

We are transparent about the data we collect, and we're always happy to answer any questions you may have. If you have any concerns, please reach out to us at alexpoolemedia@gmail.com

HOW WE GET TO KNOW YOU

The products and services you choose help us understand your preferences better. Occasionally, we might use information from third parties you've interacted with to enhance our understanding of your preferences, ensuring we show you only the most relevant content.

INFORMATION THAT WE NEED

We need some basic details to process your orders and provide a better service, such as:

  • Name and Address: To ful fill your order and communicate with you effectively.

  • Email: To send you order confirmations and updates. You can unsubscribe at any time.

  • Payment Details: For order transactions, and to verify that you're over 18.

  • Phone Number: In case we need to contact you regarding delivery.

  • Optional Info: We may ask for additional details that help us provide a more personalized service.

HOW WE PROCESS AND USE YOUR INFORMATION

We use your information to fulfill our obligations, such as confirming your order, improving our services, or contacting you about your order status. This is all part of the contract you enter into with us when you make a purchase.

MARKETING

We may send you updates on our services, promotions, or new offerings. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting contact@alexpooleweddings.co.uk.

SHARING DATA WITH OTHERS

We work with third-party services such as social media platforms to promote Alex Poole Weddings and reach a wider audience.

HOW LONG DO WE KEEP YOUR DATA?

We will retain your data for as long as you remain an active customer. If you stop using our services, we will delete your data, unless we are required to keep it for legal reasons.

KNOW YOUR RIGHTS

As a customer, you have the right to:

  • Access the personal data we hold on you.

  • Correct or update any inaccurate information.

  • Erase your data, restrict its use, or transfer it to another service provider.

  • Object to how we process your data.

To exercise any of these rights or make an enquiry, please contact us at alexpoolemedia@gmail.com

COOKIES

We use cookies to improve your experience on our website. These cookies help us analsze website traffic and offer you personalised content. If you wish, you can disable cookies in your browser settings.

DATA RETENTION

We will only keep your personal data for as long as necessary to ful fill the purposes for which it was collected. Once it is no longer required, we will securely delete it.

CHANGES TO THIS PRIVACY POLICY

Alex Poole Weddings reserves the right to update or modify this privacy policy as necessary. Any changes will be posted on our website, and we encourage you to review the policy regularly to stay informed.

You may contact Alex Wilkinson-Poole Sole Trader by email at alexpoolemedia@gmail.com